Privacy Policy

Tarcontent Developers Limited ("we," "our," or "us") operates the TarPos Smart POS Platform. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We are committed to protecting your privacy and ensuring the security of your personal and business information. This policy complies with applicable Nigerian data protection laws and international best practices.

Personal Information

We may collect the following personal information:

• Name, email address, and phone number
• Business name and address
• Payment information (processed securely through third-party providers)
• Account credentials and preferences
• Communication records and support interactions

Business Data

Through your use of our POS system, we may process:

• Sales transactions and inventory data
• Customer information you input into the system
• Product catalogs and pricing information
• Reports and analytics data
• Store configuration and settings

Technical Information

• IP address and device information
• Browser type and version
• Usage patterns and system performance data
• Log files and error reports

We use the collected information for:

• Service Provision: Operating and maintaining the TarPos platform
• Customer Support: Providing technical assistance and resolving issues
• System Improvement: Analyzing usage patterns to enhance our services
• Communication: Sending important updates, security alerts, and support messages
• Price Research: Providing market analysis and competitive pricing recommendations (when subscribed)
• Compliance: Meeting legal and regulatory requirements
• Security: Detecting and preventing fraud, abuse, and security threats

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist in operating our platform (payment processors, cloud hosting providers)
• Legal Requirements: When required by law, court order, or government regulation
• Business Protection: To protect our rights, property, or safety, or that of our users
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with prior notice)
• Consent: When you explicitly consent to sharing your information

We implement industry-standard security measures to protect your information:

• Encryption: All data transmission is encrypted using SSL/TLS protocols
• Access Controls: Strict access controls and authentication mechanisms
• Regular Audits: Periodic security assessments and vulnerability testing
• Data Backup: Regular backups with secure storage and recovery procedures
• Staff Training: Regular security training for all personnel with data access
• Incident Response: Comprehensive procedures for handling security incidents

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account Data: Retained while your account is active and for 3 years after closure
• Transaction Data: Retained for 7 years for accounting and tax purposes
• Support Records: Retained for 2 years after resolution
• Marketing Data: Retained until you opt-out or request deletion

You have the following rights regarding your personal data:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Restriction: Request limitation of processing in certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdrawal: Withdraw consent for data processing (where applicable)

To exercise these rights, please contact us using the information provided at the end of this policy.

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how you use our website
• Functional Cookies: Remember your preferences and settings
• Analytics: Provide insights into website usage and performance

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

Your information may be transferred to and processed in countries other than Nigeria. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by competent data protection authorities
• Certification schemes and codes of conduct

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For material changes, we will provide additional notice through email or prominent website notification.