Security & Compliance

Your business data security is our top priority When using our Cloud POS Services. Learn about our comprehensive security measures.

99.9% Uptime

Reliable service availability

256-bit SSL

Bank-grade encryption

ISO 27001

Security management standards

Data Encryption

All data transmitted between your devices and our servers is protected using industry-standard encryption protocols:

  • TLS 1.3 Encryption: All data in transit is encrypted using the latest TLS protocols
  • AES-256 Encryption: Data at rest is encrypted using military-grade AES-256 encryption
  • End-to-End Security: From point of sale to cloud storage, your data remains encrypted
  • Key Management: Secure key rotation and management practices

Infrastructure Security

Our infrastructure is built on secure, enterprise-grade cloud platforms:

  • Secure Data Centers: Tier 3+ data centers with 24/7 physical security
  • Network Security: Firewalls, intrusion detection, and DDoS protection
  • Regular Backups: Automated daily backups with geographic redundancy
  • Disaster Recovery: Comprehensive business continuity and disaster recovery plans
  • Monitoring: 24/7 system monitoring and alerting

Access Controls

We implement strict access controls to protect your data:

  • Multi-Factor Authentication: Required for all administrative access
  • Role-Based Access: Principle of least privilege for all system access
  • Regular Audits: Quarterly access reviews and permission audits
  • Session Management: Automatic session timeouts and secure session handling
  • API Security: Secure API endpoints with rate limiting and authentication

Compliance & Standards

TarPosCloud adheres to international security and compliance standards:

ISO 27001

Information Security Management System standards

PCI DSS

Payment Card Industry Data Security Standard

GDPR Ready

General Data Protection Regulation standards features

SOC 2 Type II

Service Organization Control 2 audit standards

Security Monitoring

Our security team continuously monitors for threats and vulnerabilities:

  • Real-time Monitoring: 24/7 security operations center (SOC)
  • Threat Intelligence: Advanced threat detection and response systems
  • Vulnerability Management: Regular security assessments and penetration testing
  • Incident Response: Rapid response team for security incidents
  • Security Updates: Regular security patches and system updates

Data Privacy & Ownership

Your business data remains your property at all times:

  • Data Ownership: You retain full ownership of all your business data
  • Data Portability: Export your data at any time in standard formats
  • Data Deletion: Complete data removal upon account termination
  • Privacy Controls: Granular privacy settings and data sharing controls
  • Audit Trails: Complete logs of data access and modifications

Security Best Practices for Users

Help us keep your account secure by following these best practices:

  • Strong Passwords: Use unique, complex passwords for your TarPos Cloud account
  • Regular Updates: Keep your POS devices and software updated
  • Network Security: Use secure, encrypted Wi-Fi networks
  • Staff Training: Train employees on security awareness and phishing prevention
  • Regular Backups: Maintain local backups of critical business data
  • Access Management: Regularly review and update user permissions

Security Incident Reporting

If you suspect a security incident or vulnerability, please contact our security team immediately:

  • Security Email: [email protected]
  • Emergency Phone: +234 (0) 70 352 86811
  • Response Time: We respond to security incidents within 2 hours

Security Contact

For security-related questions or concerns, please contact:

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